Vault Escrow
Simple, safe payments
Escrow on Vault is straightforward: we receive the buyer's payment, you start the conversation, and if the deal is cancelled we refund the buyer in full.
We receive the payment
When a buyer pays, Vault holds the money securely. The seller does not receive funds until the deal is completed.
Conversation starts immediately
Buyer and seller chat in Vault to agree on price, pickup, delivery, and any final details.
Release on completion
Once both parties confirm the deal is done, payment is released to the seller.
Full refund if cancelled
If the transaction is cancelled for any reason, the entire amount is refunded back to the buyer.
How it works
- 1
Payment received
The buyer pays through Vault. We receive and hold the money securely until the deal is finished.
- 2
Conversation starts
Buyer and seller chat right away to confirm details, arrange inspection, pickup, or delivery.
- 3
Deal completed
When both parties are happy, funds are released to the seller.
- 4
Deal cancelled
If the transaction is cancelled, the full amount is refunded back to the buyer.
Never pay outside Vault
Always complete payment through escrow. That way your money is protected and refunds are handled if a deal falls through.